Most Japanese inns and hotels that didn’t have foreign guests last year don’t want any in the future, according to a government survey released Thursday.
While the majority of such establishments do accept foreigners, the survey showed the country’s more traditional inns are not as hospitable, even as the government mounts a major campaign to draw more tourists from abroad.
Japan’s countryside is dotted with thousands of small, old-fashioned lodgings called “ryokans.” Many are family run and offer only traditional Japanese food and board, such as raw seafood delicacies, simple straw-mat floors and communal hot spring baths.
Some such establishments have barred foreign guests in the past, leading to lawsuits and government fines for discrimination.
The survey carried out by the Ministry of Internal Affairs shows that 72 percent of establishments that didn’t have foreign customers in the past year don’t want any, and the majority are ryokans and hotels with fewer than 30 rooms. Such businesses said they are unable to support foreign languages and that their facilities are not suited to foreigners.
Somehow, this news is not exactly surprising but it should not be acceptable. Imagine Japanese tourists are turned away from Awi’s Yellow House just because the proprietor can’t speak their language or has no foreign currency exchange facility. Would they make a fuss?